About Us
trade name | Thrive Trading Co.Thrive Trading Co.) |
Establishment | 2023202205(Year)06month |
capital stock | 2,00010,000 Yen |
Head Office Location | mail330-0044 Segasaki, Urawa-ku, Saitama-shi, Saitama1city block (of irregular size) 24guard6-10issue1f |
representative | Representative Director, President and Chief Executive Officer Seiwei Zeng |
Business | Running an online store, designing products and manufacturing them in overseas factoriesetc,consumers such as candy and cosmetics.Export to overseas local companies |
Management Policy
Quality Assurance: We have established strict standards for product quality by partnering with highly reliable brands and manufacturers. We provide high-quality, durable products that our customers can purchase with confidence.
Secure and Convenient Shopping Environment: We provide a secure and reliable online shopping platform. We protect your personal information and payment security and provide an easy-to-use shopping interface.
Prompt delivery and flexible return/exchange policy: We work with highly reliable logistics Yamato Transport and Sagawa Express companies to ensure prompt delivery of products. We also offer a flexible return and exchange policy to ensure a worry-free shopping environment for our customers.
Continuous Innovation and Improvement: We are constantly paying attention to market trends and customer feedback to continually improve and innovate our services and products. We strive to provide a better shopping experience and more choices.
We strive to listen to our customers to understand their feelings and respond to them in a prompt, sincere, courteous, and appropriate manner. Our warehouse and all of our employees are committed to providing our CAMIO customers with comfortable, secure, and convenient service.
Customer Needs and Markets
Our products are superior in functionality, quality, and design, and we offer a wide range of options to meet your needs. Our goal is to provide a comfortable and enjoyable experience that supports your living and active lifestyle. By providing products that meet everyone's needs, we help you achieve a more fulfilling everyday life.
Sharing products through social networking links: Customers can easily share their purchases through social networking applications. Our products can be easily shared on popular social media platforms such as Instagram, Facebook, and Twitter. By sharing our products with your friends and followers, you can recommend them to others.
WHY CHOOSE US
Shipping:
express home delivery parcel (box, etc.)
Yamato Transport Co.
Delivery Service Name] Takkyubin
Remarks] We can use Yamato Transport. Shipping method cannot be specified. Please understand this in advance.
About long-term absence or refusal of receipt.
If you are not at home, please make sure to ask the courier company to re-deliver your order by the storage deadline.
If an item is returned due to long-term absence or refusal to receive without explanation, the customer will be charged for shipping (round-trip) plus an administration fee of 525 yen (tax included). Please understand this in advance.
Estimated delivery time from shipping date (home delivery service)
3 days~: Hokkaido, Okinawa, remote islands
2nd : Tohoku, Shikoku, Kyushu, Yamaguchi Pref.
1 day : Areas excluding the above
*For the convenience of the corporation or the facility to which it is delivered,
Please note that we may not be able to deliver at the specified time.
In addition, delivery to Okinawa and remote islands is basically by air. However, depending on the product you are looking for, delivery may be switched to sea or land due to restrictions imposed by airline regulations.
In that case, we will need an additional 3~4 days from the scheduled date,
If you have difficulty in receiving your package after it has been shipped, please contact your local shipping company.
Replacement due to defects in merchandise, etc:
If any of the following conditions are met, we will replace the product, etc.
Support Conditions
Regardless of whether the product is used or not, we will only respond in principle if we are able to determine that the product is defective after you contact us by e-mail within the warranty period listed on the product page with the specific defects and order number.
Available period
If you contact us within 7 days of receipt of goods
Return postage
Stores are responsible for
re-transfer charge
Stores are responsible for
remarks
Please send us an email stating that you wish to exchange the product, the specific problem with the product and your order number. In some cases, we may not be able to provide an exchange due to the unavailability of the same product. In such cases, we will refund your money.
HAPPY CLIENTS
